Privacy Policy

Last updated: 13 October 2026

Identity and Role of the Data Controller

stardomvo acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our media feed services, including professional video operations, live signal management, content distribution, camera work, and the creation of reliable high-quality feeds for news programmes and television broadcasting. Our registered office is at Millbank Tower, 21-24 Millbank, London, SW1P 4QP.

Scope of This Notice and Who It Covers

This privacy notice applies to all visitors to our website, users of our services, and individuals whose personal data we process in the course of our commercial activities. It covers data collected from website users in the United Kingdom and explains how we handle information when you interact with our platform for media-related services.

Categories of Personal Data and Sources

We collect personal data directly from you when you complete contact forms or use our services. Categories include identification details such as name and job title, contact information including email address and telephone number, technical data such as IP address and browser type, and usage information relating to your interaction with media feed tools. We may also receive data from third-party analytics providers or business partners where you have consented to such sharing.

Purpose-by-Purpose Explanation of Processing and Legal Basis

We process personal data to provide and improve our media feed services under the legal basis of contract performance. We use contact details to respond to enquiries on the basis of legitimate interest. Marketing communications are sent only with your consent. Analytics and service improvement activities rely on legitimate interest, balanced against your rights. Compliance with legal obligations forms the basis for record-keeping and regulatory reporting.

Whether Providing Data Is Required and Consequences of Not Providing It

Providing certain personal data is necessary to access our contact form or receive service-related communications. If you do not supply required information, we may be unable to respond to your enquiry or deliver the requested media services. Optional fields allow you to share additional details voluntarily without affecting core functionality.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance website performance and analyse usage patterns. Details of the specific cookies employed, their purposes, and your options for managing preferences are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner.

Processors, Service-Provider Categories, Recipients and Disclosures Required by Law

We engage processors including hosting providers, analytics platforms, and customer relationship management systems to support our operations. These parties receive only the data necessary for their functions and are bound by contractual safeguards. We may disclose information where required by law, court order, or regulatory authority, or to protect our rights and those of our users.

International Transfers and Safeguards

Some of our service providers are located outside the United Kingdom. Where personal data is transferred internationally, we rely on appropriate safeguards such as standard contractual clauses approved by the relevant authorities to ensure an adequate level of protection equivalent to UK standards.

Specific Retention Periods or Criteria for Deciding Them

Personal data is retained only for as long as necessary to fulfil the purposes outlined. Contact form submissions are kept for up to two years after the last interaction. Technical logs are retained for twelve months. Data required for legal or regulatory compliance is held for the minimum period mandated by applicable statutes.

Security and Data-Minimisation Practices

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, or loss. These include encryption in transit, access controls, and regular security reviews. We collect only the minimum data required for each purpose and regularly review our processing activities to avoid unnecessary retention.

All Applicable Data-Subject Rights and Practical Methods for Exercising Them

You have the right to access, rectify, erase, restrict processing, port your data, and object to certain processing activities. To exercise these rights, please contact us using the details on our Contacts page or email [email protected]. We will respond within one month, subject to verification of your identity.

Right to Withdraw Consent and Object to Direct Marketing or Profiling

Where processing is based on consent, you may withdraw that consent at any time by contacting [email protected] or using unsubscribe links in communications. You may also object to direct marketing and any profiling for marketing purposes through the same channels without affecting the lawfulness of prior processing.

Right to Complain to the Competent Supervisory Authority

If you are dissatisfied with our handling of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority. Contact details for the ICO are available on their official website.

Children or Age Restrictions

Our services are intended for professional users and businesses. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data has been collected from a child without appropriate consent, we will take steps to delete that information promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making, including profiling, that produces legal or similarly significant effects on individuals. Any analytics performed are for service improvement purposes only and do not result in automated decisions affecting you.

Policy Changes and Effective Date

We may update this privacy policy from time to time to reflect changes in law, technology, or our business practices. The date of the most recent revision appears at the top of this page. Continued use of the website after an update constitutes acceptance of the revised policy.